This Privacy Policy explains how Geotic ("Geotic," "we," "us," or "our") handles information when you use the Geotic mobile application, website, and related services. For privacy questions or requests, contact support@geotic.app.
Information we collect
Account and profile information
When you authenticate with Apple or Google, we receive a provider-specific account identifier and, when supplied by the provider, an email address. We store the username you choose, your optional bio, profile avatar, account timestamps, and the credentials required to keep your session active. We do not require your legal name.
Messages and other content
We store public geochat messages, private geozone dialog messages, replies, mentions, drafts kept locally on your device, and notification state needed to provide the conversation features. Public messages and public profile information can be visible to other Geotic users.
Location information
Geotic requests precise foreground location while relevant map or chat features are open. Location, accuracy, and capture time are sent to our backend to show nearby geochats and verify whether you may send a message. Exact server-side location presence expires after approximately one minute. Geozone attendance and nearby qualification may retain aggregate state without retaining the exact coordinates.
Avatars, device information, and notifications
If you choose an avatar, the selected image is uploaded to Cloudflare Images. We also process an app user identifier, an installation/device identifier, encrypted push notification tokens, platform information, and basic request and security logs needed to operate and protect the service.
How we use information
- Authenticate accounts and maintain secure sessions.
- Display profiles, geozones, messages, replies, mentions, and notifications.
- Determine nearby access and enforce location-based write authorization.
- Deliver requested push notifications.
- Prevent abuse, diagnose failures, secure the service, and maintain reliability.
- Respond to support, privacy, and account requests.
We do not sell personal information, use it for third-party advertising, or track you across apps and websites owned by other companies.
Service providers
We use service providers only as needed to operate Geotic. These include Apple and Google for authentication, Cloudflare Images for avatar storage and delivery, Expo for push notification delivery, MapTiler for map styles and tiles, and our infrastructure hosting provider for application and database hosting. These providers may process technical information such as IP address, device information, request metadata, or content submitted to their service.
Retention and account deletion
We retain account and content information while your account is active and as needed to provide and secure Geotic. Exact location presence is short-lived as described above. Session, push, provider identity, profile, presence, and notification records associated with your account are removed or anonymized when account deletion completes. Your managed avatar is scheduled for deletion.
Messages already shared in public or private conversations are retained to preserve conversation history, but your public identity is replaced with "Deleted user" and your profile can no longer be opened. Legal, security, fraud-prevention, backup, or operational requirements may require limited information to be retained for longer.
Your choices and rights
You can edit your username, bio, and avatar from Settings. You can disable location or notification permission in iOS Settings, although related features will stop working. You can delete your account in Geotic under Settings > Delete Account. You may also contact support@geotic.app to request access, correction, deletion, or other rights available under applicable law.
Security
We use encrypted network transport, hashed session credentials, encrypted push tokens, access controls, and limited operational logging. No service can guarantee absolute security, so please use a unique account and avoid sharing sensitive information in messages.
Children
Geotic is not directed to children under 13, or a higher minimum age where required by local law. If you believe a child has provided information in violation of this policy, contact us so we can investigate and take appropriate action.
International processing
Geotic and its service providers may process information in countries other than the country where you live. Where required, we rely on appropriate safeguards for those transfers.
Changes to this policy
We may update this policy as Geotic changes. We will update the effective date and provide additional notice when required by law.
Contact
Email: support@geotic.app