Sign-in help
Confirm you are using the same Apple or Google account you originally used with Geotic. Include the provider and any visible error in your email, but never send passwords or authentication tokens.
Geotic Support
How can we help?
For account, privacy, location, notification, or beta-access questions, contact our support inbox.
Email support@geotic.appLocation access
Geotic needs precise location while the app is in use to show nearby geochats and enable sending. Open iOS Settings, select Geotic, then allow Location While Using the App with Precise Location enabled.
Notifications
Open iOS Settings, select Notifications, then Geotic. Notification delivery also requires an active Geotic session and a working network connection.
Delete your account
In Geotic, open Settings, choose Delete Account, review the confirmation, and confirm deletion. This signs you out and starts deletion or anonymization immediately. See the Privacy Policy for details.
Include useful details
Tell us your iPhone model, iOS version, Geotic build number, what you expected, and what happened. Screenshots are useful when they do not contain private messages or personal information.